Voucher Terms & Conditions

  1. Vouchers cannot be extended, and are non-refundable & non-transferable.
  2. No change will be issued for unused amounts, but this can be used towards another bill at a later date at a venue of your choice.
  3. Please let us know you intend to use a voucher when making a reservation
  4. The actual voucher must be presented to redeem the value.
  5. Any reservation made using this voucher will be subject to our normal booking policy. Vouchers will be automatically redeemed in the case of a no-show.
  6. Where purchased online, the purchaser and the recipient have a responsibility to ensure that the unique voucher number is not disclosed to others.
  7. All bookings are subject to availability and changes to the product descriptions.
  8. Voucher are valid from the date of purchase until the expiry date.
  9. We reserve the right to refuse payment by voucher if a reservation has not been made or the voucher is not presented.
  10. We cannot be held responsible for any vouchers that were not received due to incorrect data being entered at the time of purchase.
  11. Your data is stored by us for the creation and distribution of our vouchers. Personal Information captured includes Purchasers Name (s), Purchasers/Recipients email, Purchasers/Recipients Phone Number, Purchasers/Recipients Address. No payment information is stored or processed by us; we use a Trusted 3rd party payment processor. By agreeing to these terms and conditions, you agree to the TBC Pub Company storing the voucher information supplied for the purposes of voucher creation & delivery.
  12. Please check individual terms and conditions below for separate vouchers.
  13. By purchasing a voucher from The TBC Pub Company you agree to all our terms and conditions.

Individual Voucher Terms & Conditions

The Ship Inn Dinner, Bed & Breakfast Voucher

  • Available to redeem from date of purchase against our Dinner, Bed and Breakfast package which is ONLY available between 1st October to 31st March.  Between 1st April and 30th September these vouchers can be redeemed as monetary vouchers towards an overnight stay.
  • Upgrades to our Admiral room are available – please ask when booking upgrades start from £20
  • Weekend surcharge applies – £20 per night
  • Bookings not available 19th December – 7th January & 13th February – 20th February
  • Dinner includes a £30 food allocation towards our a la carte menu – anything additional will be charged to the room
  • No drinks are included in the package
  • Must be booked in advance
  • The value of the voucher can be used as a monetary amount at another TBC Pub Company venue

The Crusoe Dinner, Bed & Breakfast Voucher

  • Available to redeem from date of purchase against our Dinner, Bed and Breakfast package which is available ONLY between 1st October to 31st March.  between 1st April and 30th September these vouchers can be redeemed as monetary vouchers towards an overnight stay.
  • Weekend surcharge applies – £20 per night
  • Bookings not available 19th December – 7th January & 13th February – 20th February
  • Dinner includes a £25 food allocation towards our a la carte menu – anything additional will be charged to the room
  • No drinks are included in the package
  • Must be booked in advance
  • The value of the voucher can be used as a monetary amount at another TBC Pub Company venue